Ceylinco Life Insurance – Trainee Customer Relations Executive (Male / Female)
TRAINEE CUSTOMER RELATIONS EXECUTIVE (Male / Female)
The Person – Must be having pleasing personality and able to work individually and in teams. Demonstrate good leadership skills and taking initiative and willing to expand responsibilities
The Job – • Serve the customer requirement via in-bound and out bound calls.
Timely completion of out-bound target
Follow up on assigned customer requests.
Preparation of daily, weekly and monthly reports.
Work according to shift and roster.
Qualifications – Age should be between 20-30. Capable of speaking fluently in all three languages Sinhala/ Tamil/ English (Trilingual)
Minimum 3 passes at the G.C.E (A/L).
CIM, SLIM, ACII or a degree from a recognized university will be an added advantage.
Target oriented, being customer service oriented and possessing the ability to identify changing customer needs,
Ability to work with minimum supervision, High level of flexibility to work on tight schedules are essential.
Experience – • Minimum two years experience at a reputed organization would be a definite advantage
How to Apply : Please send your resume to the address given below, with contact details of two non-related referees to reach us within 10 days of this advertisement. Please mention the post applied for in the subject line of the email.
Email – firstname.lastname@example.org